Warranty Policy

✅ What’s Covered?

 

This warranty specifically covers:

1) Steel structure integrity

2) Welded joints and framework

3) Structural durability under normal household use

If any structural defect occurs within 5 years of purchase, we will replace the affected part at no additional cost.

❌ What’s Not Covered?

This warranty does not cover:

1) Surface wear and tear, scratches, or discoloration

2) Damage caused by misuse, accidents, or modifications

3) Fabric, wood, marble tops, or other non-structural materials

4) Commercial or industrial use

🛠️ How to Claim

To initiate a warranty claim, please contact us via:

 Phone: +92 313 3330226

 Email: info@lohacreations.com

Kindly provide:

 1) Order receipt or proof of purchase

 2) Clear photos of the issue

 3) Description of the problem

Our team will assess and respond within 3–5 business days.